The “Five Pillars” of Store Relationship Management

The “Five Pillars” of Store Relationship Management

Store Relationship Management (SRM) equips multi-unit enterprises with the tools needed to take a systematic approach to improving the performance of all of their stores. Store performance is typically defined as a combination of individual store’s financial...
Brand Consistency Starts with Internal Communication

Brand Consistency Starts with Internal Communication

Maintaining brand consistency in an enterprise is challenging. There are many moving parts that need to be on the same page about goals and strategies. The past few weeks, we’ve chatted about the communication needs in multiple levels of management. While...
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