I’m surprised how seldom analysts are asked for their own interpretation of data. A few years ago, a major technology company undertook a four year data and metrics consolidation project. It focused on the technology instead of on the people. At the end of the...
Confusing jargon, moving deadlines, and multiple points of contact. That’s what many think of when they start the implementation process with a new SaaS provider. As a company, one of our core values is Partner. We understand we are only as strong as our...
A special kind of dread comes about when you hear the words, “all-day training” or even worse, “all day webinar.” While they’re sometimes logistically necessary, they’re not the best opportunities for real, behavior-changing learning to take...
When supporting district managers within a multi-unit enterprise, the number of vested stakeholders can be as numerous and complex as the business itself. Corporate managers author business initiatives and district managers are tasked with executing. At the same time,...
No matter who we are, or what we do, we often have to tap into the power of influence to make change happen. Becoming a high-powered influencer can help us get things done at work (for example, ensuring the quality-improvement program we’ve been charged with actually...
