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We Think Privacy Matters. A Lot.

Introduction

Square Root, Inc. (“Square Root”) has created this Privacy Policy in order to disclose its use of consumer data collected about you. This Privacy Policy is effective as of May 23, 2018. Any questions regarding this policy should be directed by email to privacy@square-root.com. You may also contact Square Root at 508 Oakland Avenue, Austin, TX 78703. The following discloses Square Root’s information gathering and dissemination practices for its marketing website.

Information Collected and Received

Square Root may collect or receive information about each person who registers with the Square Root website including, but not limited to, user name, password, first and last name, email address, street address, gender, occupation, place of work, and interests. Square Root also collects information on the pages you access and other information you may volunteer, such as survey information.

Uses of Information

WE WILL NEVER SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY WITHOUT YOUR PERMISSION. EVER.

Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.

From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.

Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.

Square Root reserves the right to disclose information when required by law.

We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.

Square Root may use your IP address to help diagnose problems with Square Root’s server and to administer Square Root’s website. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.

Square Root’s site’s registration form requires users to give Square Root contact information (such as your name and email address) and demographic information (such as your zip code, age, or income level). Square Root uses customer contact information from the registration form to send the user information about Square Root and promotional material from some of Square Root’s partners. The customer’s contact information is also used to contact the user when necessary. Square Root may use demographic and/or profile data to tailor the visitor’s experience on Square Root’s site, show the visitor content that Square Root thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis. Furthermore, Square Root shall have the right to retain records of all data pertaining to use of the website including, but not limited to, usage, activity logs, and click-throughs. Square Root may disclose such data to third parties provided it is grouped with other Square Root user’s data and is presented in an aggregate form.

We may also disclose, on an anonymous basis, statements made by our customers.

Security

Square Root uses industry-standard technologies when transferring and receiving consumer data exchanged between Square Root and other companies to help ensure its security. This site has security measures in place to protect the loss, misuse, and alteration of the information under Square Root’s control. Square Root’s servers are backed up regularly and protected by security systems.

Detailed Information on the Processing of Personal Data

Personal data is collected for the following purposes and using the following services:

Analytics: The services contained in this section enable Square Root to monitor and analyze web traffic and can be used to keep track visitor behavior.

Automattic

Automattic are the makers of Jetpack, which collects cookies for Square-Root.com.

Place of processing: United States – Jetpack Cookie Policy Automattic Privacy Policy

Marketo, Inc.

Marketo Marketing Automation software is a service provided to Square Root.

Personal data collected: Cookies, Usage Data, Email, and other data mentioned above.

Place of processing: United States – Privacy PolicyUpdate Subscription or Opt Out

Contact Form

By completing the contact form, the user authorizes Square Root to use these details to reply to requests for information, or marketing communications.

Personal data collected: First and last name, email, and personalized message.

Place of processing: United States Privacy PolicyUpdate Subscription or Opt Out

Demo Form

By Completing the Request a Demo form, the user authorizes Square Root to use these details to reply to request for information, or marketing communications.

Personal data collected: First and last name, email, job title, company name, phone number, and personalized message.

Place of processing: United States – Privacy PolicyUpdate Subscription or Opt Out

Forms for Marketing Content

By completing forms for marketing content, such as case studies, white papers, videos, product information, research, events, or other content related to our product or user research, the user authorizes Square Root to use these details to reply to requests for information, or marketing communications.

Personal data collected: First and last name, email, job title, place of work, phone number, or personal message.

Place of processing: United States – Privacy PolicyUpdate Subscription or Opt Out

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.

LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.

Hotjar 

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Personal Data collected: Cookies and Usage Data.

Place of processing: Malta – Privacy PolicyTerms.

User Database Management

This type of service allows Square Root to build profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that Square Root can display and use for improving this Application.

Some of these services may also enable the sending of timed messages, such as emails based on specific actions performed on Square-Root.com.

Marketo (Marketo, Inc.)

Marketo is a user database management service provided by Marketo, Inc.

Personal Data collected: email address, phone number, and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Square Root’s site uses cookies to keep track of your session, shopping cart, and advertising delivery. Square Root may also use cookies to deliver content specific to your interests and to save your password. Square Root may use an outside ad company to display ads on Square Root’s site. These ads may also contain cookies. While Square Root uses cookies in other parts of Square Root’s web site, cookies received with banner ads are collected by Square Root’s ad company and Square Root does not have access to this information.

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors/customers to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site and/or software. Square Root and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to the Square Root properties and/or software. Our properties do not provide any personal information to these third parties. This information allows Square Root and these companies to deliver targeted advertisements and gauge their effectiveness.

Links

Square Root may create links to other web sites. Square Root will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by Square Root may have links leading to Square Root’s site. Square Root cannot control these links and Square Root is not responsible for any content appearing on these sites.

The Rights of Users

Users may exercise certain rights regarding their Data process by the Owner.

Specifically, you can do the following:

  • Withdraw consent at any time. You have the right to withdraw consent where have previously given consent to the processing your Data. You can do so by contacting Square Root or updating your subscription details.
  • Object to processing of Data. You have the right to object to the processing of Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. You have the right to learn if Data is being processed, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. You have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. You have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of their Data.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, you may object to such processing by providing a ground related to their particular situation to justify the objection.

You must know that, however, should Personal Data be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To understand whether Square Root is processing Personal Data for direct marketing purposes, you may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise your rights can be directed to the Square Root through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by Square Root as early as possible and always within one month.

How “Do Not Track” requests are handled

Square Root does not support “Do Not Track” requests.

To determine whether any of our third-party services honor the “Do Not Track” requests, please read their privacy policies.

Amendments

Square Root may amend this policy at any time. If Square Root is going to use personally identifiable information collected through Square Root’s site in a manner materially different from that stated at the time of collection Square Root will notify users via email and/or by posting a notice on Square Root’s Web site for thirty (30) days prior to such use. This Privacy Policy may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.

Successors and Assigns

This Privacy Policy inures to the benefit of successors and assigns of Square Root.

Contacts

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this web site, you can contact privacy@square-root.com. Upon request, Square Root will provide you with access to information (e.g., name, address, phone number) that Square Root collects and maintains about you. This site gives you the following option for changing and modifying information previously provided: (i) email: privacy@square-root.com.

Opt-Out

Square Root’s site provides users the opportunity to opt-out of receiving communications from Square Root. To opt-out of receiving our communications, you can (i) send email to remove@square-root.com; or (ii) send postal mail to: Square Root, Inc., 508 Oakland Avenue, Austin, TX 78703; or (ii) update your subscription or opt out completely.