Move a Metric: How to Impact NPS

Move a Metric: How to Impact NPS

Rethinking NPS One Metric at a Time BY: CHRIS TAYLOR OCTOBER 11, 2017 You can have all the data in the world at your fingertips, but it’s useless until you know what to do with it. For retailers, data can often be overly broad or too high-level, and difficult to...
The Billy Beane of Business Intelligence

The Billy Beane of Business Intelligence

The Billy Beane of Business Intelligence BY: ZACH HEAD SEPTEMBER 28, 2017 BEYOND BI Business intelligence, or BI, often feels like a corporate buzzword. People tend to think of tools with capabilities such as dashboards, metrics visualization, and data integration....