We’re looking for an office manager with a genuine interest in startup culture, an entrepreneurial spirit, and a strong desire to learn. This role will join our Culture + People team. You’ll keep our officeoperations running smoothly and be the support hub for Square Root. Our three craftsman homes turned offices keep the role interesting, so each day here presents unique challenges. We need a go-getter, willing to jump into any task whether it’s keeping us caffeinated or planning our next company meeting.

Sound like you?  If so, let’s chat!

The Gig

• Greet guests + handle our mail and packages
• Own office operations including vendor and lease management
• Keep our office areas clean, orderly, and fully stocked with supplies
• Organize meetings and events, including team lunches and company parties
• Take ownership of our office amenities like snacks and wellness perks
• Tackle all things accounting, reporting, and compliance
• Process monthly payrolls and become our benefits expert
• Manage documentation like the company directory, org chart, and office calendar
• Use Slack, G Suite, Excel, and Trello to keep our team in the loop
• Assist with social media and culture photoshoots
• There is no shortage of opportunities – The right person will grow and evolve this role!

About You

Here’s what we think will make a successful Office Manager:

• You’re interested in business operations, HR, or Recruiting
• You’ve got customer service experience + enjoy going out of your way to serve others and overdeliver
• You’re innately curious and fanatical about learning
• You’re positive, self-motivated, and always ready to pitch in and help
• You’re a stellar communicator and aren’t afraid to pipe up with your feedback
• You’ve got an eye for details and inclination for quick execution
• You possess honesty, integrity, and respect for confidentiality
• Most importantly you bring gumption, strong work ethic, and kindness to everything you do

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!
• The salary range for this role is $40,000 – $45,000.
• Local candidates only, please!

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply! Additionally, Square Root is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

Description

Square Root is growing! To help support our leadership and culture teams, we’re looking for an assistant to infuse some organizational magic to the group. This role reports to Courtney, our Head of Culture + People, so you’ll be assisting with all things HR and Recruiting as well as supporting our executive team. You’ll tackle scheduling, travel booking, expense reports, and event planning. As the first impression for Square Root, you should bring a positive attitude, genuine interest in startup culture, an entrepreneurial spirit, and a strong desire to learn. Our ideal assistant will anticipate our executives’ needs, portray a stellar image of Square Root internally and externally, + be resourceful and meticulous about details. Each day here presents a new challenge, so, we need a go-getter, willing to jump into any task.

Sound like you? Keep reading!

The Gig

• Be the voice to our candidates including scheduling interviews and giving office tours
• Plan events ranging from intimate happy hours to community-wide recruiting events
• Schedule client off-site meetings and order client gifts
• Run our executives’ calendars including protecting their time and representing them well to the world
• Book executive travel and submit expense reports through Expensify
• Handle personal tasks such as running the occasional errand + researching and booking personal travel
• There is no shortage of opportunities – The right person will grow and evolve this role!

About You

• Bachelor’s degree preferred
• You’re interested in Executive Assistance, HR or Recruiting
• You’ve got an eye for details and inclination for quick execution
• You’re comfortable working in ambiguity and able to solve problems on the fly
• You possess honesty, integrity, and a strong respect for confidentiality
• Your communication skills are top-notch – balancing warmth and professionalism
• You’re not afraid to pipe up with your feedback
• You’re comfortable learning new processes, tools, and software
• You’re innately curious and fanatical about learning
• You’re optimistic, self-motivated, and always ready to pitch in and help
• Most importantly you bring gumption, strong work ethic, and kindness to everything you do

APPLY
We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply! Additionally, Square Root is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

Square Root is hiring: Customer Success Intern

Our customer success team is the bridge between our non-techie clients and our techie team. They handle new client implementation, account management, training, and everything in between. If it involves one of our users or buyers – they’re on the case! Now, they’re looking for an intern with a genuine interest in startup culture, an entrepreneurial spirit, and a strong desire to learn. Throughout the internship, this person will gain a snapshot of the customer success function in a company plus have a good sense of the day to day life at a startup. Each day here presents its own challenges, so, we need a go-getter, willing to jump into any task.  

Sound like you?  If so, let’s chat!

About You

• You’ll be supporting the customer success team. Some days that will mean diving into what feels like senseless data and then presenting your findings back to the team. Other times it will be understanding new technologies. Whatever it is you’re excited for an opportunity to learn.
• You should be able to handle ambiguity. Not all tasks will be straightforward. Sometimes we don’t know what we’re looking for, but with a little elbow grease and a lot of research, you’re able to work through it.
• You possess superb verbal and written communication skills. Whether it’s writing user training, documenting product features, or speaking to a user – you’re able to adjust for the audience.
• You’ve held a position that required customer service skills. You’ll be in on customer calls and will often be the point of contact for follow-up. You’ll need to be empathetic and approachable.
• You have a background in project or event planning. You know the importance of maniacal attention to detail and have the motivation to produce high-quality work.

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply!

Basics

• Currently enrolled in a 4-year degree program
• Microsoft Excel chops, preferably with a deep love of pivot tables
• Presentation know how including the use of Microsoft PowerPoint
• Must be in the Austin metro area

This is for Summer 2019, but we’re flexible on the start date.

Our Radical Culture

Our culture is at the core of everything we do. We have fun, but we work hard. So, as we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.


Our Perks

Paid. This is an ongoing, part-time, paid internship.
Flexibility. Our office has no set hours, unlimited time off, and no dress code. This means we can easily work with your class schedule.
Grow with us. Our internships offer folks the ability to learn how a company works, make an impact, and grow with us.
Training. Kick off your internship with an immersive onboarding program. You’ll have a 1-on-1 with each department head including our CEO in your first few weeks.
Good stuff. Oh and if you’re not already sold – we have loads of free jazz like snacks, drinks, and lunches + bootcamp sessions to combat all the noshing.

APPLY

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

At Square Root, we need amazing DevOps engineers to handle the demands of our customers. Our platform is continually evolving, and we’re working to provide more scale and automation to keep up with the customer and feature growth. Our DevOps engineering team works with software development teams to instill a culture of DevOps and builds shared components that make all teams faster and more successful. We’re a collaborative organization with an emphasis on iteration and learning. We’re looking for someone who’s excited to work with modern technologies in a startup culture, looking to have an immediate impact, and ready to rise to the challenge of a growing organization. Sound like you? Keep reading!

The Gig

• You’ll help design and build our enterprise-scale SaaS infrastructure to stay ahead of our growing usage, planning for scalability, high availability, and low maintenance cost
• You’ll collaborate with software engineering and data engineering
• You’ll automate processes with a DevOps mindset, building infrastructure as code.
• We use containerization, orchestration, configuration management and deployment automation. We don’t have CI/CD running yet, but with your help we will.
• You’ll share best practices and mentor other Engineers in the areas where you’re an expert
• Continuing to learn and grow, you’ll pick up new technologies and patterns as the product and industry evolve. While experience with these tools is not required, you’ll be working with AWS and Azure, Terraform, Docker, Chef, Jenkins, Kafka, ELK, and Datadog.

About You

• You’ve got deep experience running web apps at scale
• You’re a coder, not an administrator. You don’t manage one server at a time, you build frameworks for configuring and monitoring them
• You have opinions on what makes a good DevOps tech stack, but you know that tech is dynamic so you don’t limit yourself to just one approach
• You make the people around you better
• You’re a thoughtful communicator, positive, with a bias for action

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!
• We are not currently offering visa sponsorship.

Our Radical Culture

Our culture is at the core of everything we do. As we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

• Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
• Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
• Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
• Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply!

We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

The Gig

Our customer success managers collaborate with customers + internal teams to deliver business value through our software + services. In this role, you’ll:

• Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery

• Build strong relationships with our customers and gain a deep understanding of their industry and business strategy

• Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business

• Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems

• Be the voice of the customer, essential to project success and helping our customers reach their goals!

About You

Here’s what we think makes a great Customer Success Manager:

• You’ve got 5+ years of customer-facing experience as an account manager, product manager, sales manager, or program manager for a software company

• You’re experienced in managing client expectations + increasing client satisfaction, adoption, and growth

• You know how to nurture a client for advocacy and work to expand their use of our product

• You’re a thoughtful communicator with clear and concise verbal and written skills

• You’re positive, self-motivated, and comfortable wearing multiple hats

• You’re analytically-minded and love to solve complex problems

• You’re innately curious and possess the initiative to tackle and own new projects or processes

• You have a deep understanding of and passion for great user experience

• You’ve got experience working within and adapting to technical teams

• Computer Science degree or previous technical experience is a plus

Basics

• This role includes 40% travel.

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!

• We are not currently offering visa sponsorship. 

Dig it? Apply today!

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply!

If we’re not hiring for your jam, but you’re interested in Square Root – send us your stuff here! This will get you in the mix for future gigs.

We’re always looking to meet stellar folks that just might be future radicals! To help us identify the best place for you please add a cover letter with your resume. We want to know the basic 411 on you and what you’re looking for!

We hire for Customer Success, Data Engineering, Data Science, Engineering, Enterprise Sales, HR, Marketing, Operations, and Product Management. If we think there could be a fit at Square Root now or in the future we’ll drop you a line!

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.