At Square Root, we need amazing DevOps engineers to handle the demands of our customers. Our platform is continually evolving, and we’re working to provide more scale and automation to keep up with the customer and feature growth. Our DevOps engineering team works with software development teams to instill a culture of DevOps and builds shared components that make all teams faster and more successful. We’re a collaborative organization with an emphasis on iteration and learning. We’re looking for someone who’s excited to work with modern technologies in a startup culture, looking to have an immediate impact, and ready to rise to the challenge of a growing organization. Sound like you? Keep reading!

 

The Gig

• You’ll help design and build our enterprise-scale SaaS infrastructure to stay ahead of our growing usage, planning for scalability, high availability, and low maintenance cost
• You’ll collaborate with software engineering and data engineering
• You’ll automate processes with a DevOps mindset, building infrastructure as code.
• We use containerization, orchestration, configuration management and deployment automation. We don’t have CI/CD running yet, but with your help we will.
• You’ll share best practices and mentor other Engineers in the areas where you’re an expert

 

• Continuing to learn and grow, you’ll pick up new technologies and patterns as the product and industry evolve. While experience with these tools is not required, you’ll be working with AWS and Azure, Terraform, Docker, Chef, Jenkins, Kafka, ELK, and Datadog.

 

About You

• You’ve got deep experience running web apps at scale
• You’re a coder, not an administrator. You don’t manage one server at a time, you build frameworks for configuring and monitoring them
• You have opinions on what makes a good DevOps tech stack, but you know that tech is dynamic so you don’t limit yourself to just one approach
• You make the people around you better
• You’re a thoughtful communicator, positive, with a bias for action

 

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!
• We are not currently offering visa sponsorship. 

 

Our Radical Culture

Our culture is at the core of everything we do. As we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

• Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
• Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
• Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
• Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

 

The Good Stuff

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006. Along the way, we’ve added a slew of benefits + perks inspired by our team of Radicals. Here’s a sample:

• Flexibility: no dress code, office hours, or vacation policy
• Competitive benefits and compensation
• Cozy campus of five 1920’s craftsman homes in downtown
• Radicals get $3,000 a year to learn anything (seriously!)
• Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!

 

• We are not currently offering visa sponsorship.

 

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

 

We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

The Gig

Our customer success managers collaborate with customers + internal teams to deliver business value through our software + services. In this role, you’ll:

• Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery

• Build strong relationships with our customers and gain a deep understanding of their industry and business strategy

• Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business

• Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems

• Be the voice of the customer, essential to project success and helping our customers reach their goals!

About You

Here’s what we think makes a great Customer Success Manager:

• You’ve got 5+ years of customer-facing experience as an account manager, product manager, sales manager, or program manager for a software company

• You’re experienced in managing client expectations + increasing client satisfaction, adoption, and growth

• You know how to nurture a client for advocacy and work to expand their use of our product

• You’re a thoughtful communicator with clear and concise verbal and written skills

• You’re positive, self-motivated, and comfortable wearing multiple hats

• You’re analytically-minded and love to solve complex problems

• You’re innately curious and possess the initiative to tackle and own new projects or processes

• You have a deep understanding of and passion for great user experience

• You’ve got experience working within and adapting to technical teams

• Computer Science degree or previous technical experience is a plus

Basics

• This role includes 40% travel.

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!

• We are not currently offering visa sponsorship. 

Dig it? Apply today!

APPLY

Square Root is passionate about building innovative, customer-inspired software. We’re looking for a product manager that shares this passion. Interested? Keep reading!

Our platform, CoEFFICIENT^®, helps brands achieve business goals to improve customer experiences. Our next product manager will help us hone in on the features that move us towards product market fit and deliver new value to our current customers. In this role, you’ll own a major product area, work with our VP of Product to develop a product vision in line with our business strategy, deliver product requirements to fulfill that vision, and help organize and align our product development teams. You should enjoy getting out of the building to understand prospects and care about finding innovative solutions to their problems. Working with our engineering team, you’ll help actualize technical stories from API enhancements to scalability processes. You’ll build a stellar product through quick iteration and data-driven experimentation. To make it all happen, you’ll need a mix of business and tech-savvy as well as the drive to make our vision a reality.

The Gig

• Translate high-level vision and roadmap into prioritized user stories
• Design and run experiments to validate our product value propositions and design ideas
• Embrace change by thoughtfully updating product plans as new info emerges
• Partner with an engineering team to continuously deliver value and measure + course-correct along the way
• Facilitate agile and scrum processes for product development teams
• Optimize our product releases to meet buyer and end-user needs
• Refine the product positioning, key benefits, and target customer for your product area
• Work with marketing to shape our product messaging
• Evangelize your piece of the product internally and externally

About You

Here’s what we think makes a successful Product Manager

• 5+ years of experience as a product manager, product owner, or business analyst
• Experience working with technical teams + the Agile Scrum development methodology
• Experience working with UX designers to build both low and high fidelity prototypes
• Scrum Master experience with facilitating agile methodologies in a team setting
• Analytically-minded and hypothesis-driven thinker
• Communicates in a relatable way that’s clear and concise
• A sense of empathy and enthusiasm for great user experience
• Enterprise software or SaaS company experience is a nice-to-have
• High comfort level working with technical teams to deliver client requests and product features
• Technical or business degree is plus
• A sense of humor, humility, and grit don’t hurt either!

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!
• We are not currently offering visa sponsorship. 

Our Radical Culture

Our culture is at the core of everything we do. As we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

• Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
• Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
• Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
• Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

The Good Stuff

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006. Along the way, we’ve added a slew of benefits + perks inspired by our team of Radicals. Here’s a sample:

• Flexibility: no dress code, office hours, or vacation policy
• Competitive benefits and compensation
• Cozy campus of five 1920’s craftsman homes in downtown
• Radicals get $3,000 a year to learn anything (seriously!)
• Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

 

APPLY

If we’re not hiring for your jam, but you’re interested in Square Root – send us your stuff here! This will get you in the mix for future gigs. We’re always looking to meet stellar folks that just might be future radicals! To help us identify the best place for you please add a cover letter with your resume. We want to know the basic 411 on you and what you’re looking for!

We hire for Customer Success, Data Engineering, Data Science, Engineering, Enterprise Sales, HR, Marketing, Operations, and Product Management.

If we think there could be a fit at Square Root now or in the future we’ll drop you a line!

 

APPLY NOW