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We love working here.

(You might, too!)

We love our work, and it shows. We collaborate and connect to build great relationships, a great culture, and a stellar product.

careers + culture at Square Root

We love working here.

(You might, too!)

We love our work, and it shows. We collaborate and connect to build great relationships, a great culture, and a stellar product.

Our Values

Our values encourage innovation, empathy, collaboration, and learning. They’re the way we interact with the world and makeup the kind of folks we like to hire.

careers + culture at Square Root think big do bigger

Think Big, Do Bigger

Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.

Be Customer Inspired

Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.

Partner

We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.

Thrive

We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

See us in Action

Why I Love the Troublemaker

To nurture the wacky in our team, we’re taking the stigma out of troublemaking. It started with a letter from me to the team, introducing the concept of the Troublemaker. Read more…

Advice to live by: 4 women in product and engineering share how they’ve excelled in their fields | Built In Austin

Impostor syndrome is real. Mansplaining is real. Regularly second-guessing yourself in the workplace is real. And it’s typically women who find themselves on the receiving ends of these situations.  Read more…

How a focus on empathy transformed Square Root's product and culture | Built In Austin

In her first year as Square Root’s VP of product, Sarah Kampman has accomplished more than some C-level executives check off during their entire stint at a company. Read more…

HR Works 68: Create a Culture of Excellence by Embracing Failure (Yes, Failure!)

We often talk about how HR professionals can help their workforce achieve success and how to drive success in this podcast… Listen here

Culture Is Our Passion

We believe it’s important to create a great place to work. Our investment in our culture is award-winning! Fortune Magazine and Great Place to Work named us the #2 Best Small Company to Work For in the U.S. and we’ve made their lists for great workplaces for women, technology, and flexibility.

Square Root careers + culture certified Great Place to Work
careers + culture Square Root Austin A-List
careers + culture Square Root Best Places to Work
careers + culture Square Root Mother Friendly Workplace certification

The Good Stuff

Benefits and perks? We’ve got you covered.

careers + culture growth opportunities Square Root

Foundation

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006.

careers + culture healthcare benefits Square Root

Health

We cover a portion of medical, dental, vision, and life, plus lots of supplemental jazz.

careers + culture unlimited PTO Square Root

Flexibility

We offer unlimited PTO, work from home, and flex hours. Night owls & early birds will fit right in.

careers + culture flexible schedule work from home Square Root

Comfort

We’ve got a cozy, four house campus in downtown Austin stocked with goodies. Dress is casual, fur babies welcome.

careers + culture learn anything Square Root

Growth

Radicals get $3,000 per year to use carte blanche on personal and professional development.

careers + culture employee events Square Root

Whimsy

We take work seriously, but not so much ourselves. We like to have fun and we love a good themed event.

careers + culture open door policy Square Root

Openness

Whether it’s at our all hands meetings or during your 1-on-1 with the CEO, we’re sharing info and asking for feedback.

careers + culture caring giving back charity Square Root

Caring

There’s a family feeling here. We are Square Root and we support each other during every stage of life.

Want to read the entire company hand book? Download here.

Does this sound like you?

Current Openings

Customer Success Manager

We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading! 

The Gig

Our customer success managers collaborate with customers + internal teams to deliver business value through our software + services. In this role, you’ll:

  • Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery
  • Build strong relationships with our customers and gain a deep understanding of their industry and business strategy
  • Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business
  • Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems
  • Be the voice of the customer, essential to project success and helping our customers reach their goals!

About You

Here’s what we think makes a great Customer Success Manager:

  • You’ve got 3+ years of customer-facing experience as an account manager, product manager, sales manager, or program manager for a software company
  • You’re experienced in managing client expectations + increasing client satisfaction, adoption, and growth
  • You know how to nurture a client for advocacy and work to expand their use of our product
  • You’re a thoughtful communicator with clear and concise verbal and written skills
  • You’re positive, self-motivated, and comfortable wearing multiple hats
  • You’re analytically-minded and love to solve complex problems
  • You’re innately curious and possess the initiative to tackle and own new projects or processes
  • You have a deep understanding and passion for exceptional user experience
  • You’ve got experience working within and adapting to technical teams
  • Computer Science degree or previous technical experience is a plus

Basics

  • This role includes 40% travel.
  • Please apply with a cover letter​ that details why you’re a fit for the role and Square Root!

Our Radical Culture

Our culture is at the core of everything we do. As we grow, we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

  • Think big; Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
  • Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
  • Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
  • Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

The Good Stuff

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006.

Along the way, we’ve added a slew of perks inspired by our team of Radicals. Here are some fan favorites:

  • Flexibility: no dress code, unlimited PTO, and paid parental leave
  • Competitive benefits and compensation
  • A cozy campus of 1920’s craftsman homes in downtown
  • Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines
  • Radicals get $3,000 a year to learn anything (seriously!). PEOPLE Magazine recognized our Learn Anything program in their 2019 list of “50 Companies that Care,” located here.
APPLY

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply! Additionally, Square Root is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender and sexual identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Let's Keep in Touch

If we’re not hiring for your jam, but you’re interested in Square Root – send us your stuff here! This will get you in the mix for future gigs.

We’re always looking to meet stellar folks that just might be future radicals! To help us identify the best place for you please add a cover letter with your resume. We want to know the basic 411 on you and what you’re looking for!

We hire for Customer Success, Data Engineering, Data Science, Engineering, Enterprise Sales, HR, Marketing, Operations, and Product Management. If we think there could be a fit at Square Root now or in the future we’ll drop you a line!

APPLY NOW

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply! Additionally, Square Root is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender and sexual identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

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508 Oakland Ave, Austin, TX 78703

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