We’re on the hunt for an experienced technologist to be our software architect. You’ll collaborate across the company with product managers, engineers, designers, and leadership to push Square Root and our product, CoEFFICIENT, forward. This role is a combination of an architecture advocate and a technical leader with business perspective. You’ll take ownership of the architecture and weigh the goals, costs, and benefits to translate business needs into a technical strategy and timeline. To make it all happen, you’ll need tech savvy, good instincts when it comes to designing enterprise-class web architecture, and a passion for making others around you successful.

Sound like your bread and butter? Keep reading!

The Gig

• Solve complex challenges including how to navigate a variety of needs such as evolving a legacy architecture, new feature development, rapid scaling, security, and multi-tenancy
• Balance long-term vision with short-term pragmatism, and communicate the two in context of each other, helping the team understand the rationale
• Weave your experience and feedback from our team + clients into a technical vision for our product
• Nurture our product engineers to think with architecture design in mind through mentorship, coordination of work, and feedback on their ideas
• Explore opportunities with our Sales team and use your experience to unearth creative solutions and appropriately scope them in conversations and contracts
• Learn and grow, picking up new technologies and patterns as the product and the industry evolves. You’ll be working with Ruby, Rails, and front-end Javascript frameworks like Angular and React
• Play a role in helping Square Root grow!

About You

• You’ve demonstrated your ability as a leader and technologist with 10+ years of software engineering experience
• You’ve got experience with SaaS architecture in a cloud setting, leveraging containerization, serverless tech, and microservices
• You’re an excellent communicator. You understand the goals, know what’s practical to achieve, are willing to compromise, and clear + concise in explaining to any audience (engineers, remote teams, customers, and business leaders)
• You’re innately curious and fanatical about learning, especially when it comes to understanding dev best practices, trends, and techniques
• You’ve got a good eye for security and scale. You can whiteboard with the best of them, and also do code reviews to help folks implement the details
• You’re a natural teacher and allow your students to make mistakes as they learn — and challenge you when you make mistakes, too
• You’re positive, empathetic, adaptable, and always ready to pitch in and help.

We’re always looking for people to add to and evolve our culture + company. We want you to bring your unique experience and perspective, so don’t worry about checking all the boxes. If our values and mission resonate with you, please apply!

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!

Our Radical Culture

Our culture is at the core of everything we do. As we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

• Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
• Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
• Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
• Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

The Good Stuff

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006. Along the way, we’ve added a slew of benefits + perks inspired by our team of Radicals. Here’s a sneak peek:

• Flexibility: no dress code, office hours, or vacation policy
• Competitive benefits and compensation
• Cozy campus of five 1920’s craftsman homes in downtown
• Radicals get $3,000 a year to learn anything (seriously!)
• Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

At Square Root, we need amazing DevOps engineers to handle the demands of our customers. Our platform is continually evolving, and we’re working to provide more scale and automation to keep up with the customer and feature growth. Our DevOps engineering team works with software development teams to instill a culture of DevOps and builds shared components that make all teams faster and more successful. We’re a collaborative organization with an emphasis on iteration and learning. We’re looking for someone who’s excited to work with modern technologies in a startup culture, looking to have an immediate impact, and ready to rise to the challenge of a growing organization. Sound like you? Keep reading!

The Gig

• You’ll help design and build our enterprise-scale SaaS infrastructure to stay ahead of our growing usage, planning for scalability, high availability, and low maintenance cost
• You’ll collaborate with software engineering and data engineering
• You’ll automate processes with a DevOps mindset, building infrastructure as code.
• We use containerization, orchestration, configuration management and deployment automation. We don’t have CI/CD running yet, but with your help we will.
• You’ll share best practices and mentor other Engineers in the areas where you’re an expert
• Continuing to learn and grow, you’ll pick up new technologies and patterns as the product and industry evolve. While experience with these tools is not required, you’ll be working with AWS and Azure, Terraform, Docker, Chef, Jenkins, Kafka, ELK, and Datadog.

About You

• You’ve got deep experience running web apps at scale
• You’re a coder, not an administrator. You don’t manage one server at a time, you build frameworks for configuring and monitoring them
• You have opinions on what makes a good DevOps tech stack, but you know that tech is dynamic so you don’t limit yourself to just one approach
• You make the people around you better
• You’re a thoughtful communicator, positive, with a bias for action

Basics

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!
• We are not currently offering visa sponsorship.

Our Radical Culture

Our culture is at the core of everything we do. As we grow we’re not only looking to hire the best and brightest, but we’re also looking for people that share our values. This is the code we live by:

• Think big. Do bigger. Big ideas are meant to be pursued. We have a bias for action, iteration, and impact.
• Be Customer Inspired. Our customers’ toughest challenges inspire us to build innovative software. We delight them by deeply understanding their business and driving results.
• Partner. We’re approachable, dependable, and collaborative. We go above and beyond to help our customers, our partners, and one another succeed.
• Thrive. We revere personal and professional growth. We recognize individuality, embrace authenticity, and celebrate each other’s success.

The Good Stuff

Founded in Austin, Texas, we’ve been bootstrapped and profitable since our start in 2006. Along the way, we’ve added a slew of benefits + perks inspired by our team of Radicals. Here’s a sample:

• Flexibility: no dress code, office hours, or vacation policy
• Competitive benefits and compensation
• Cozy campus of five 1920’s craftsman homes in downtown
• Radicals get $3,000 a year to learn anything (seriously!)
• Team lunches, stocked kitchen + bar, coffee-snob compliant coffee machines

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

The Gig

Our customer success managers collaborate with customers + internal teams to deliver business value through our software + services. In this role, you’ll:

• Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery

• Build strong relationships with our customers and gain a deep understanding of their industry and business strategy

• Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business

• Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems

• Be the voice of the customer, essential to project success and helping our customers reach their goals!

About You

Here’s what we think makes a great Customer Success Manager:

• You’ve got 5+ years of customer-facing experience as an account manager, product manager, sales manager, or program manager for a software company

• You’re experienced in managing client expectations + increasing client satisfaction, adoption, and growth

• You know how to nurture a client for advocacy and work to expand their use of our product

• You’re a thoughtful communicator with clear and concise verbal and written skills

• You’re positive, self-motivated, and comfortable wearing multiple hats

• You’re analytically-minded and love to solve complex problems

• You’re innately curious and possess the initiative to tackle and own new projects or processes

• You have a deep understanding of and passion for great user experience

• You’ve got experience working within and adapting to technical teams

• Computer Science degree or previous technical experience is a plus

Basics

• This role includes 40% travel.

• Please apply with a cover letter that details why you’re a fit for the role and Square Root!

• We are not currently offering visa sponsorship. 

Dig it? Apply today!

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.

If we’re not hiring for your jam, but you’re interested in Square Root – send us your stuff here! This will get you in the mix for future gigs.

We’re always looking to meet stellar folks that just might be future radicals! To help us identify the best place for you please add a cover letter with your resume. We want to know the basic 411 on you and what you’re looking for!

We hire for Customer Success, Data Engineering, Data Science, Engineering, Enterprise Sales, HR, Marketing, Operations, and Product Management. If we think there could be a fit at Square Root now or in the future we’ll drop you a line!

Square Root is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected Veteran status or any other characteristic protected by law.