Square Root Blog

Our take on store relationship management, data science, entrepreneurship, and Square Root's culture.

On Agile Retail: Thoughts from a Software Company

We employ an Agile methodology in our software development every day. This translates to a specific set of workplace elements: speedy processes, empowered employees, a mindset to embrace change, and software that is inspired by our end users. When a retail company adopts Agile methodology, the outputs can look very similar.

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Big Changes Coming to the Convenience Store Industry

There’s a science behind the marketable value of a convenience store. However, just like every other segment of retail, the chains that will come out on top of the shifting landscape will be the ones that can best recognize and adapt to new trends.

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HR Be Nimble, HR Be Quick

In her approach to Human Resources, Courtney treats company culture and experiences like our engineers treat software: as products of user feedback. Read how she must be nimble and quick in her initiatives to provide a “user” experience that is collaborative and truly inspired by people.

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Rad Love for Square Root

At Square Root, we have a diverse group of Radicals with different experiences and perspectives. Read why they chose to join our team and Square Root.

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Rethinking NPS, One Metric at a Time

Improving NPS is important, but often elusive. Retailers might want to start with asking the question, “What change can we make in a store to impact business?” Then, work backward.

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What is Machine Learning?

Machine learning reveals patterns in data, some you expect to find and others it uncovers on its own. Find out how this new AI application works.

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Retailers: What’s Stunting Growth?

With news of layoffs, store closures, and bankruptcy filings, retailers know in order to survive, now is the time to improve performance and adapt to new customer expectations.

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Let’s Code a Robot

Recently at the Girlstart STEM conference, we helped a class of Junior High girls code a robot. See how went from fail, fail, fail to click, boom magic together.

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Two Flavors of Data Scientists

When looking to hire or contract with a data scientist or consultant, it’s important to understand the types of skill sets that “data scientists” typically have.

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The Layers of Loss Prevention

Retailers are always experimenting with new tactics to improve loss prevention. However, these policies are typically over simplifications of this complicated, layered issue.

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Consumers Still Love Shopping in Stores

With several prominent retailers closing their brick-and-mortar locations so far this year, it’s easy to assume traditional retail is on the way out. However, according to our recent study, that may not be the case.

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Auto Industry Analysts Project Downturn for 2017

The past few years have seen a lot of success for the auto industry, as automakers struck gold with incentives like cash back rebates, lease deals, and dealer bonuses. However, 2017 is shaping up to be a different year.

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Radical Impact on the Community

Every holiday season, each department at Square Root is given the chance to donate time and resources to various charities in the Austin community. Read to learn more about the organizations our team decided to give to this season.

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Black Friday: The Good, The Bad, The Not-Going-Anywhere

While several speciality retailers opt to close for Thanksgiving and Black Friday, many big box retailers see the event as too lucrative an opportunity to pass up. They are open because people—by the hundreds of thousands—continue to show up and shop.

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The Tension

In some multi-unit organizations, where the company’s and stores’s goals are not always in alignment, the tension may be very evident.

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Are You Ready to Rock?

Are you ready to discover your inner rockstar? Join us October 6th for backstage look at Square Root during the Capital Factory Fall Startup Crawl.

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The Disconnect Between Stores and Corporate Strategies

If you ask an executive about the key to a successful retail enterprise, chances are they’ll give you tips on creating a corporate strategy. Yet, anyone in the field or in the stores will tell you there’s so much more going on behind the scenes.

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The Role of Business Intelligence Tools in the Retail Organization

In the world of multi unit retail, you likely have a large, mobile field who relies on daily reports from your corporate or regional offices. As you evaluate new tools (and re-evaluate old tools) to help you deal with the analysis and distribution of your operational data, there are a few questions you should ask yourself.

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