Square Root BlogOur take on data science in auto + retail, entrepreneurship, and company culture.
From bi-annual Hackathons to our annual Learn Anything program, find out how our Head of Design elevated our culture’s brand in 2019.
It’s what happens after the class/conference/adventure that’s etched Learn Anything’s place at Square Root.
Square Root Culture Champion, Courtney Branson, Receives 2019 Leadership Award from Great Place to Work
Square Root could not be more excited to share our Culture Champion, Courtney Branson, has received the 2019 Leadership Award from Great Place to Work.
Store Audits are one of the most pivotal jobs from District Managers. We recommend 5 steps to ensure successful, actionable Store Audits for your field team.
After three full days in Miami, this year’s retail innovation trend was clear: Customers are looking for consistent, shareable experiences and retailers are eager to provide them.
In a recent conversation with our friends at Theatro, we discovered the chocolate vendor to our peanut butter platform. Read more about our sweet pairing.
Your team—the ones who serve your customers, staff and stock your stores, communicate goals, and coach each other to success—need to be empowered, not bogged down by binders and excel sheets. Are your reports keeping up with your business?
Data is the lifeblood of our product. Read how we are inspired by our clients to extract, transform, and load all data sources in a simple way.
There are a few new challenges for brands to stay consistent in their customer experience. In the first of a series, we explore the challenges and solutions for brands to consistently delight customers today.
We went to the conference in Miami a few months ago, and the trend was clear: Customer Experience. This round in Seattle was no different; in fact, leaders, startups, and experts dove even deeper into what makes Customer Experience successful.
Field empowerment comes from delivering granular data, context, and insight into how it affects their processes; this was a key theme in the conversations at our Aftersales Innovation Workshop. The automotive industry is perfectly poised for innovation and creating new ways to solve problems.
When numbers fail us, we rely on experience and emotions. Often, they point us to the problem that screams at us the loudest: the squeakiest wheel of our retail machine. So how can brands focus on what will really drive change? Read more from our COO, Elizabeth Schwartz.
Organizations caught in analysis paralysis focus on uncovering massive volumes of information with too little focus on what it all really means. How can brands turn their huge amounts of data into actions? Read more.
We employ an Agile methodology in our software development every day. This translates to a specific set of workplace elements: speedy processes, empowered employees, a mindset to embrace change, and software that is inspired by our end users. When a retail company adopts Agile methodology, the outputs can look very similar.
There’s a science behind the marketable value of a convenience store. However, just like every other segment of retail, the chains that will come out on top of the shifting landscape will be the ones that can best recognize and adapt to new trends.
In her approach to Human Resources, Courtney treats company culture and experiences like our engineers treat software: as products of user feedback. Read how she must be nimble and quick in her initiatives to provide a “user” experience that is collaborative and truly inspired by people.
Subscription models, ride sharing services, and electric vehicles are all changing the automotive industry. With this, it is more important than ever for OEMs to have an accurate pulse on their performance.
Dependable partnerships are necessary for retailers and brands to succeed and maintain a competitive edge. So, what’s stands in the way of good partnerships? Read our blog to understand more.
An assortment of industry leaders, innovative startups, and retail experts recently met in Miami for WBR’s Future Stores. See what we found out about the future of retail.
At Square Root, we have a diverse group of Radicals with different experiences and perspectives. Read why they chose to join our team and Square Root.
How do you balance between giving stores the autonomy to localize their strategies without losing your brand standard?
District Managers watch over performance and are tasked with finding answers to unique, localized problems for their stores.
As a software engineer who also happens to be a woman, Annie is frequently asked her opinion about how to get more women in tech. Read our blog to see how she started to include herself in the conversation.
Are online stores beating out brick and mortar retailers in the competition for holiday spending? That’s the question many are asking as we review the 2017 shopping season and look forward to 2018.
In 2017 we saw auto sales fall flat and automakers turn to incentives to drive consumers to buy. See why this, as well as rising gas prices, may change the market in 2018.
Despite Store Leadership’s significant roles, we found this group to be, as a whole, alarmingly dissatisfied with their jobs.
The larger the brand, the more working parts, the bigger the challenge.
Sometimes good software platforms can take years to implement and take even longer to deliver business value. See why CoEFFICIENT is different.
If Store and District Managers play such an important role in the retail puzzle, why are they still so dissatisfied in their jobs?
Improving NPS is important, but often elusive. Retailers might want to start with asking the question, “What change can we make in a store to impact business?” Then, work backward.
Billy Beane famously used data to gain a competitive advantage in Major League Baseball. See how CoEFFICIENT® is doing the same for retailers.
In our research for the State of the Store report, we found District and Store Managers still aren’t happy in their jobs. Find out why in our sneak peek of the results.
Successful brands have found ways to ensure a feedback loop from the corporate office to stores flows well. However, there is a second feedback loop that has proven trickier and more complex.
Experimentation is a large part of what we do at Square Root, but sometimes it can lead to more failures than success. Courtney shares why we celebrate both with cake!
In a report conducted by Forrester Consulting and Square Root, we found many brands saw improvement in customer experience and employee productivity by improving their legacy systems.
Machine learning reveals patterns in data, some you expect to find and others it uncovers on its own. Find out how this new AI application works.
Anyone in retail will tell you, a brand is only as good as its worst performing store. See what factors contribute to low performance and what you can do to change it.
As the barriers between eCommerce and brick-and-mortar have blurred, experiential retail will change the way stores operate.
Real-time data opens the floodgates with direct access to events as they occur – giving restaurants greater influence over the quality of their meals and customer service.
Recently, our team attended the 2017 Future Stores Conference in Seattle hosted by WBR. Read to see what we learned about disruption, experiential retail, and personalization.
The latest trends in retail technology that have caught our attention.
As a data-driven retailer, you want everyone in your business to have the right information at the right time to drive the right decision. Sometimes, the opposite happens.
Recently, a bunch of SR Radicals took time off from their schedules and dove into the Austin community to see how they could volunteer and give back.
After years of skyrocketing car sales with leasing deals, the auto industry is starting to feel the weight of their success.
In recent years, retailers have suffered pretty big losses that have resulted in store closures throughout the United States.
With news of layoffs, store closures, and bankruptcy filings, retailers know in order to survive, now is the time to improve performance and adapt to new customer expectations.
Curious how new store performance technologies can help brick-and-mortar stores stay competitive in retail? Join our webinar June 1st with Forrester to find out.
Recently, we’ve found success sending Metrics updates to District Managers. See what a difference meeting them in their inbox makes.
Recently at the Girlstart STEM conference, we helped a class of Junior High girls code a robot. See how went from fail, fail, fail to click, boom magic together.
The takeover of retail by ecommerce is nothing new, but now retailers seem more prepared to make fundamental changes to their businesses in response.
Most retail brands have thousands of metrics to track every single day. See why Recommended Metrics is the key to sifting through the noise.
Most companies tend to separate data from their people, which can cause critical problems.
New updates to CoEFFICIENT’s mobile application will benefit the most mobile group in the enterprise: District Managers.
Organizations have an unprecedented ability to measure more things, in more detail, than ever before. But, just because you can measure something, should you?
What’s the most important thing you can do to get more traffic to your stores? Everyone in retail management will tell you: Investing in your people. See why this one thing could get customers driving across town to your stores.
Retailers are always experimenting with new tactics to improve loss prevention. However, these policies are typically over simplifications of this complicated, layered issue.
Rachel, a member of our operations team, recently completed the 3M Half Marathon with seven other Radicals. Read what she says about the experience and how the team helped her complete her goal.
From predicting consumer trends to managing inventory, every stage of retail relies heavily on data. However, our survey reveals many spend more time collecting it than acting on it.
Big data means big business, but acting on it can be a big challenge. The companies who can most efficiently turn it into action will come out on top.
A clean, working restroom is as much an expectation in a retail store as shelves with products and a cashier.
Big data is big business. The big question is, though, what do you do with all that data?
Our HR Manager, Courtney Branson, explains how 2016 was all about finding a balance between her work and her family.
Every holiday season, each department at Square Root is given the chance to donate time and resources to various charities in the Austin community. Read to learn more about the organizations our team decided to give to this season.
To a store manager, each day is a balancing act between primary tasks and support tasks, giving them little time to lead their teams.
Today’s customers are more connected than ever before, changing the face of retail at a faster rate than some stores can manage.
Recently, I found myself in the market to buy my first car. While shopping, I was overwhelmed with all the choices available today. With all the tools I had at my fingertips, I had no clue where to start.
A new brand vision can breathe life into an organization. However, to fully reap the benefits, an organization must invest in the excitement of their employees.
If you ask an executive about the key to a successful retail enterprise, chances are they’ll give you tips on creating a corporate strategy. Yet, anyone in the field or in the stores will tell you there’s so much more going on behind the scenes.
Establishing a clear brand is about more than setting standards, it’s about delivering a consistent experience.
If there’s one truth behind a customer’s behavior, it’s that they prefer to buy from brands they like.
Maintaining brand consistency in an enterprise is challenging. There are many moving parts that need to be on the same page about goals and strategies.
Changes within a large company can be a sensitive and resource consuming process. With a Store Relationship Management platform, companies can make the process change easier and more effective.
This year, many of our Radical team members went into the Austin community to donate their time and resources. Read to find out the different organizations we shared our Radical spirit with this holiday season.
Fortune magazine and Great Place to Work® named Square Root the second best small workplace in America last week.
We are excited to announce Fortune magazine and Great Place to Work® named Square Root one of the 100 Best Workplaces for Women.
When supporting district managers within a multi-unit enterprise, the number of vested stakeholders can be as numerous and complex as the business itself. Corporate managers author business initiatives and district managers are tasked with executing. At the same time,...
Becoming a high-powered influencer can help us get things done at work and in our personal lives. Great district managers have to be great influences every day, here are some of their secrets.
District managers have a unique, yet pivotal, role in the automotive industry. They are always on-the-go, traveling to any one of the 10 to 15 different dealerships they manage.
In our recent blogs, you’ve seen how data science differs from big data and how data scientists may not have standard career paths in this rapidly developing field. But what is it like to work with Square Root’s data scientists on solving your company’s biggest problems?
Starting your career as a software developer is daunting. Software technology and processes change so quickly that it can be difficult to keep a grasp on career development and personal growth. How can young developers reconcile providing value to their teams while...
Square Root was named to the 2015 Best Companies to Work for in Texas list as the 5th best small company to work for in the state. We’re thrilled to be included among a distinguished group of Texas businesses two years in a row. The award presented by Texas Monthly,...
Our blog has been an outlet to share our thoughts on optimizing our culture, our industry, and our way of thinking. With that in mind, we are introducing a Q&A series to talk more in depth about the technical side of our business. To kick things off, we sat down...
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