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Getting to the Root:

Customer Experience: Shoppers Have Spoken

New research: Hear from more than 600 shoppers about the 4 elements of in-store customer experience they truly care about.

What’s Your Industry?


Focus your field managers on driving dealership performance. Learn how with CoEFFICIENT.


Empower your district managers to improve store performance. Learn how with CoEFFICIENT.


2018 State of the Store

Can you name the three things that frustrate Store and District Managers the most? After surveying more than 1,300 of them, we can. Read our 2018 State of the Store report to discover this and what can be done to move retail forward.

The Data Point Newsletter

Our monthly newsletter, The Data Point, shares the latest news and issues in store operations. Subscribe to receive our monthly editions.

Store Relationship Management

Growing your brand means leading it through change while keeping its promise.
Store Relationship Management drives store change faster.

Latest News

Enjoy Creating Results?

We work hard. We have fun. We solve big, enterprise problems that have real impact.
If that sounds good to you, then let’s connect.

What Our Customers Are Saying

"The Nissan Loyalty Rewards program would have required me to use twelve different reports to review all of our program metrics. CoEFFICIENT allowed me to see everything in one consolidated report."

Warda Shah, Customer Quality, Nissan Canada  

"My contact reports went from 45 minutes to 5 minutes with CoEFFICIENT."

Robert Kahro, Dealer Operations Manager, Nissan Canada  

"CoEFFICIENT Weekend Sales enabled us to gather sales information over the weekend without direct involvement of our field teams. The process is more efficient and data is more accurate due to the increased usage by our dealers thanks to the ease of use of the system."

Sandy Stallsmith, Senior Manager, Sales Ops, Nissan North America, Inc.  

"By providing us with progressive technology and meaningful, real-time data, Square Root has helped Nissan become an innovation leader in the Parts and Service business."

Kent O’Hara, Vice President, Nissan Motor Corporation    

"Our dealers know that every customer that leaves their store is going somewhere else. CoEFFICIENT helps them know where they need to improve and drives accountability."

Anne Corrao, Director, Nissan Sales Operations