Store Relationship Management Software

We’re at Future Stores Seattle!

June 18 – 21, 2018

Catch our CEO’s panel about Staying Agile in Retail, connect with us to discuss aligning corporate initiatives
to store execution, or see our 2018 Customer Experience research preview.

SEE OUR LATEST RESEARCH

What’s Your Industry?

AUTOMOTIVE

Focus your field managers on driving dealership performance. Learn how with CoEFFICIENT.

AUTO SOLUTIONS

RETAIL

Empower your district managers to improve store performance. Learn how with CoEFFICIENT.

RETAIL SOLUTIONS

SQUARE ROOT PRESENTS:

2018 State of the Store

Can you name the three things that frustrate Store and District Managers the most? After surveying more than 1,300 of them, we can. Read our 2018 State of the Store report to discover this and what can be done to move retail forward.

TELL ME MORE

The Data Point Newsletter

Our monthly newsletter, The Data Point, shares the latest news and issues in store operations. Subscribe to receive our monthly editions.

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Store Relationship Management

Growing your brand means leading it through change while keeping its promise.
Store Relationship Management drives store change faster.

SEE HOW

Automotive Aftersales Innovation Workshop: The Takeaways

Jun 5, 2018

Field empowerment comes from delivering granular data, context, and insight into how it affects their processes; this was a key theme in the conversations at our Aftersales Innovation Workshop. The automotive industry is perfectly poised for innovation and creating new ways to solve problems.

To Build a Retail Change Engine, Stop Fixing Squeaky Wheels

May 9, 2018

When numbers fail us, we rely on experience and emotions. Often, they point us to the problem that screams at us the loudest: the squeakiest wheel of our retail machine. So how can brands focus on what will really drive change? Read more from our COO, Elizabeth Schwartz.

Taking Action on IT’s Data Addiction

Apr 27, 2018

Organizations caught in analysis paralysis focus on uncovering massive volumes of information with too little focus on what it all really means. How can brands turn their huge amounts of data into actions? Read more.

"The Nissan Loyalty Rewards program would have required me to use twelve different reports to review all of our program metrics. CoEFFICIENT allowed me to see everything in one consolidated report."

Warda Shah, Customer Quality, Nissan Canada

"My contact reports went from 45 minutes to 5 minutes with CoEFFICIENT."

Robert Kahro, Dealer Operations Manager, Nissan Canada

"CoEFFICIENT Weekend Sales enabled us to gather sales information over the weekend without direct involvement of our field teams. The process is more efficient and data is more accurate due to the increased usage by our dealers thanks to the ease of use of the system."

Sandy Stallsmith, Senior Manager, Sales Ops, Nissan North America, Inc.

"By providing us with progressive technology and meaningful, real-time data, Square Root has helped Nissan become an innovation leader in the Parts and Service business."

Kent O’Hara, Vice President, Nissan Motor Corporation

"Our dealers know that every customer that leaves their store is going somewhere else. CoEFFICIENT helps them know where they need to improve and drives accountability."

Anne Corrao, Director, Nissan Sales Operations