The Tension

The Tension

In any multi-unit organization a “tension” can exist between in-store managers and those “at corporate” that has a direct effect on store performance across all of your stores.   In some franchises, where the company’s and individual franchisee’s goals are not always...
How to Keep Employee Morale High During the Holidays

How to Keep Employee Morale High During the Holidays

From shopping centers turning into winter wonderlands to sharing gifts with loved ones, the holidays are an exciting season. For retailers, there are other reasons to love the holidays, including: happy customers, performance opportunities, and a better bottom line....
Brand Consistency Starts with Internal Communication

Brand Consistency Starts with Internal Communication

Maintaining brand consistency in an enterprise is challenging. There are many moving parts that need to be on the same page about goals and strategies. The past few weeks, we’ve chatted about the communication needs in multiple levels of management. While...
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