The Solution to Metrics Overload

The Solution to Metrics Overload

How many performance metrics does your company track? If you’re a large national retail organization with thousands of stores and complex distribution channels, that number is shockingly large. It’s not uncommon for companies to have thousands of different...
Adding the Human Element to Data

Adding the Human Element to Data

I’m surprised how seldom analysts are asked for their own interpretation of data. A few years ago, a major technology company undertook a four year data and metrics consolidation project. It focused on the technology instead of on the people. At the end of the...
Are You Pouring Business Down the Drain?

Are You Pouring Business Down the Drain?

We all have our favorite big box stores for an awesome shopping experience. Chances are we’ve memorized the layout and even know the names of the smiling faces waiting to greet us at the door. I have fond memories of my mom checking every egg in the carton for cracks,...