Adding the Human Element to Data

Adding the Human Element to Data

I’m surprised how seldom analysts are asked for their own interpretation of data. A few years ago, a major technology company undertook a four year data and metrics consolidation project. It focused on the technology instead of on the people. At the end of the...
Training: The Benefits of Thinking Small

Training: The Benefits of Thinking Small

A special kind of dread comes about when you hear the words, “all-day training” or even worse, “all day webinar.” While they’re sometimes logistically necessary, they’re not the best opportunities for real, behavior-changing learning to take...
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